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Guide · Booking

What a booking system does while you work

It holds the slot, sends the confirmation, remembers the reminder and collects the deposit, all without you. Here is what that changes on an ordinary Tuesday.

The way it usually goes

Someone finds you at 9pm and fills in the form, and it waits in an inbox until lunchtime the next day. You reply with three times, they come back two days later, and by then one of the three has gone and somebody else has answered their phone.

That is a single scheduling conversation held over email at the rate of a message a day. The technology that ends it is the easy part.

What the system handles for you

  • Offers only the times you are free, read straight from the calendar you already use.
  • Takes the booking at 9pm on a Sunday, while you are on a job.
  • Sends the confirmation straight away, then the reminder before the appointment.
  • Lets the customer reschedule themselves instead of ringing you to do it.
  • Takes a deposit, or the whole payment, at the moment they book.
  • Sends the agreement, the intake questions and the paperwork automatically.

Same enquiry, handled end to end while you work.

The builds we have shipped, with links, are on the About page.

Where your people come in

A booking system is there to take the scheduling off your hands, not the conversation. It holds the slot at 9pm so that someone can ring back at 9am already knowing what the job is, which is the part a person is good at and the part customers remember.

Where to start

Take the single booking type that matters most to your week, put that one online end to end, and leave the rest on the phone until it earns its place.

Want to see where booking could take work off you?

Up to eleven questions, about three minutes. The scorecard asks this exactly: how someone can book with you today, and what happens when they want an appointment at 8pm on a Sunday.

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